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Unmix the data before blaming a shift

Preserve product, source, shift or other relevant labels.. Follow the visual, practise a decision, then check your thinking.

Fictional teaching examples and AI-generated illustrations. Proposed changes and goals are not achieved results. Use the written instructions and check local conditions before applying a method.

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Teaching view 1 of 2

Unmix the data before blaming a shift

Two bars compare nonconforming rates rather than raw counts. Line A has 8/100=8%; line B has 2/20=10%. B has fewer failed units but a higher observed rate; causation and uncertainty remain unresolved.
Original OPEX teaching diagram. Follow the steps below, then try the practice question. View full size ↗

Stratification keeps meaningful source labels attached to the evidence. Pooling machines, shifts, products or suppliers can conceal patterns and can also create misleading comparisons. Define comparable opportunities before dividing the data into groups. In this example the smaller count belongs to the line with the higher observed nonconforming percentage. That difference still does not prove a line effect: the groups may have different products, inspection methods or random uncertainty. Compare relevant strata, examine the underlying process and retain the pooled view for context. Do not use a convenient grouping as a shortcut for blaming people.

Follow the method

  1. Rates with declared denominators
  2. Nonconforming units (%)
  3. Source group

Read the example carefully

A=8/100=8%; B=2/20=10%.

Pooled=10/120=8.33%.

Product mix, measurement and uncertainty remain possible explanations.

Teaching view 2 of 2

Unmix counts, rates and source explanations

Completed comparison shows A8/100=8%, B2/20=10% and pooled 10/120=8.33%, then lists comparability checks before attributing a cause.
Original OPEX teaching diagram. Follow the steps below, then try the practice question. View full size ↗

Fictional case: Brook Assembly reports eight nonconforming units from 100 inspected on line A and two from 20 on line B. Those values remain unchanged in the core exhibit. Supervisor Mara wants to congratulate line B for having fewer failures and assign corrective training to line A. Analyst Jo must reconstruct a fair comparison before the meeting.

Follow the method

  1. Line A
  2. Line B
  3. Pooled
  4. Cause

Read the example carefully

Separate the products where enough comparable observations exist, retain pooled and stratified views, and report gaps where one line has no matching product.

A convenient aggregate can hide or reverse relationships. Do not manufacture comparable groups by discarding inconvenient units without an explicit rule.

Apply the method

Fewer failures can still mean a higher observed rate

Compare meaningful groups with their denominators and context, and distinguish an observed difference from a causal explanation.

Fictional case: Brook Assembly reports eight nonconforming units from 100 inspected on line A and two from 20 on line B. Those values remain unchanged in the core exhibit. Supervisor Mara wants to congratulate line B for having fewer failures and assign corrective training to line A. Analyst Jo must reconstruct a fair comparison before the meeting.

Role: Quality analyst with both line leaders

Normal condition

The response definition, observation period and inspection method are comparable. Each source retains numerator, denominator and product/operating context.

The gap

Raw counts hide unequal inspection amounts. Product mix, inspection differences and small-sample uncertainty remain unresolved.

  • The groups are observational and small.
  • The exercise compares observed rates; it does not estimate a causal line effect or prove statistical significance.
Supplied case inputs
SourceNonconforming / inspectedKnown context
Line A8 /100Product mix not separated
Line B2 /20Smaller observation group
Pooled10 /120Combines both sources, with unequal weights
  1. Retain the source labels

    Jo preserves which line produced each inspected unit and confirms the observation window and classification rule. He does not strip source fields after calculating one pooled total.

    Why: Stratification is possible only when the collection record carries meaningful group identity. Reconstructing a source from memory would introduce another uncertainty.

    Evidence: Each observation retains line, product, time and inspection status where available.

  2. Calculate rates with the actual denominators

    He reports A as 8/100=8% and B as 2/20=10%. He shows the counts next to the percentages rather than presenting equally precise-looking bars without sample sizes.

    Why: The line with fewer recorded failures can have the larger observed fraction. Denominator visibility prevents the visual from implying equal evidence amounts.

    Evidence: Two percentages with their corresponding inspected populations.

  3. Calculate the weighted pooled result

    He sums failures and inspected units:10/120=8.33%. He rejects the unweighted average of 8% and 10%, which would be 9%.

    Why: Pooling must weight by the underlying population counts. A mean of percentages answers a different question when denominators differ.

    Evidence: The pooled numerator and denominator reconcile to both groups.

  4. Investigate comparability before attribution

    Jo requests product family, inspection method, sampling timing and relevant operating conditions. He proposes within-product comparisons if both lines make the same products.

    Why: A source label locates a pattern but does not explain it. Product mix or measurement differences can account for an apparent source difference.

    Evidence: The decision record labels line effect as unverified and names missing stratifiers.

  5. Choose a proportionate response

    Mara pauses the blame-based training assignment and commissions a comparable observation window while responding to actual nonconforming product under its own procedure.

    Why: Better comparison does not mean ignoring known product problems. It means keeping product response separate from an unsupported causal claim about a team.

    Evidence: The action names collection improvements and responsible owners rather than declaring a worse shift.

Completed source comparison
ComparisonResultInterpretation
Line A8% from 100 inspectedMore failures, lower observed fraction
Line B10% from 20 inspectedFewer failures, higher observed fraction
Pooled8.33% from 120Weighted mixture, not a line-effect estimate
CauseNot establishedNeed comparable product/measurement context

The apparent winner changes within product

A later record shows the two lines made very different product mixes.

Separate the products where enough comparable observations exist, retain pooled and stratified views, and report gaps where one line has no matching product.

A convenient aggregate can hide or reverse relationships. Do not manufacture comparable groups by discarding inconvenient units without an explicit rule.

Each comparison declares its product scope and actual exposure.

A changed two-group comparison

New fictional records show line C with 3 nonconforming of 30 and line D with 8 of 160. Product mix is still unknown.

Changed practice inputs
LineNonconformingInspected
C330
D8160

Your task

  1. Calculate each rate and the pooled rate.
  2. Explain why the mean of the two percentages is not the pooled fraction.
  3. State the next evidence needed before attributing the difference to line performance.

Prepare your worksheet

  • Group numerator and denominator
  • Rates
  • Pooled calculation
  • Comparability checks
  • Bounded conclusion
Reveal the answer and reasoning

C is 10%; D is 5%. The pooled fraction is 11/190=5.789%, approximately 5.79%. The unweighted average 7.5% gives the small and large groups equal influence.

Request product, sampling and measurement context and collect comparable evidence. The observed difference is not proof that C causes more defects or needs a specific intervention.

Worked answer record
GroupCalculationResult
C3/3010%
D8/1605%
Pooled11/1905.79%

Check these interpretations

  • A small count is not necessarily a small rate.
  • A source difference is not automatically a cause.

Check your work

  • Use actual denominators.
  • Distinguish pooled and average-of-rate questions.
  • Name a concrete missing comparator.

Run a practice session

Materials

  • Source-labelled unit records
  • Calculator
  • Blank comparison table
  1. Challenge the count-only story · 4 minutes

    Which line looks better before dividing?

  2. Reconcile the pooled value · 8 minutes

    Why is 8.33% nearer 8%?

  3. Complete the changed comparison · 10 minutes

    What makes a fair product comparison?

  4. Debrief attribution · 5 minutes

    Which sentence would unfairly blame a team?

Debrief

  • Ask learners to explain unequal weighting with units rather than a formula alone.
  • Separate containment of known product from investigation of the source pattern.

Write a careful meeting statement containing both rates, sample sizes and one remaining uncertainty.

Transfer into the work

Owner: Quality data owner with process leaders

Record: Source-stratified comparison and collection plan

Review: At the next comparable observation window

Evidence: Consistent classifications, denominators and product context

Improve source capture or sampling before assigning a cause-specific action.

Build on reliable methods

Sources and further reading

  • ASQ: Stratification ↗

    Separate observations by relevant source categories so aggregated data do not conceal patterns.

    Public primary-source summary; underlying paid standards/forms are not reproduced.
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  • Preserved source labels
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